Guarantee & Returns
100% Satisfaction Guarantee - I want you to love your ecloth products as much as I do. I use them throughout my house and find them amazingly effective and to be of very high quality. If any of the ecloth products don't meet your expectaions, please do not hesitate to contact me. I'll be happy to help you by either providing an exchange or refunding your money.
Returns: Please contact me. I'll be happy to help you and if I don't have the answer, I'll find the person who does.
Refunds and Credits: Please keep the packing slip that was included with your order in a safe spot. ecloth will refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable. To receive a refund, the original packing list should accompany your return.
100% Satisfaction Guarantee - I want you to be happy with your e-cloth products. If you're not happy, please let me know. If any e-cloth products fail to meet your expectations, I'll be happy to arrange for an exhange for a new one or a refund.
300 Machine Wash Guarantee - e-cloth products are guaranteed to work - and work WELL - wash after wash after wash. For at least 300 washes, in fact. So if you find the quality or performance of any ecloth product deteriorating, please contact me wo we can sort things out - either through a refund or an exchange.